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Latest news |
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Cabragolf Website |
| Cabramatta Golf Club aka Cabragolf website has undergone a complete facelift. A website as ... |
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| Newsletter Section |
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In order to have your website published you will need to register a domain name for it. To determine if the domain..more |
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Online Secure eShop |
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IT Support - Reporting |
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Objective: Keeping You Informed
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One of our I.T. Support contracts options
is providing you with pre-scheduled inspections and
reporting. This can be done as part of the contract
you desire to purchase from us or as a separate task
on its own. Reporting task covers aspects of your
computer/network system that you may have concerns
about or would like to know what is happening to it.
Utilisation factor could be one thing that is
hampering the performance of your system and you
would like to know what sort of recommendations you
would need to implement to achieve better results.
Inspection and Reporting pertain reports on services
such as Backups, Security, Upgrades and Performance.
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When requested we will provide you with a statement report on each task we perform on your system. This way you will easily keep tracking your IT contract allowances credit balance.
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Our helpdesk database acts as a single interface to manage all our clients helpdesk calls coming from e-mail, support site, web-forms, phone, fax and snail mail.
We will be able to generate weekly or monthly helpdesk reports pertaining all helpdesk tickets logged into our database. We will liaise, review and mitigate
with you any pain points, needs and issues.
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Go to other IT Support Categories |
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