|
|
|
Latest news |
|
|
|
|
Cabragolf Website |
| Cabramatta Golf Club aka Cabragolf website has undergone a complete facelift. A website as ... |
|
|
read more |
|
|
|
|
|
|
|
|
|
| Newsletter Section |
|
| SUBSCRIBE NOW ! |
|
|
|
|
|
|
In order to have your website published you will need to register a domain name for it. To determine if the domain..more |
|
|
Online Secure eShop |
| |
|
|
 |
|
|
|
|
|
|
| |
|
IT Support - Contracts |
|
| |
|
IT Support SLA Overview
|
|
|
|
|
Our I.T. (Information Technology) contracts are designed to ensure your system uptime is maximised. Our reliable IT support covers computers (workstations, notebooks, servers), printers, LOB applications, Internet,
single/multiple sites, network and telephone systems. We have on offer cost-effective and attractive service level agreements (SLAs) that can be fully customised to match your business needs.
|
|
|
|
|
|
|
|
|
We begin the process of providing you with a match-to-needs contract by simply meeting with you, discussing your requirements and performing an initial system audit. Once the initial
objective is accomplished then an I.T. service proposal will be issued containing purpose, overview, scope, deliverables, procedures and budget information. Once the proposal is finalised
and signed by both parties, the contract commences.
|
 |
| |
|
|
|
|
We support the day-to-day operations of your
computer network system as specified in our proposal. Whilst the contract
continuance is maintained we provide some of
the following services:
Helpdesk
Remote Rectification
Scheduled On-site Support
Unscheduled On-Site Support
System components we look after are;  Desktops & Laptops
Servers
Routers
Printers
Backup/Offsite Storage
PBX/VoIP Phones
Data/Email Recovery
New Staff Training/Induction
Escalation Procedures
Documentation
Applications
Hardware Refresh
Projects Co-ordination
Telephone Support
Reporting
|
 |
| |
| |
|
Go to other IT Support Categories |
|
|
|
|
|
| |
|
|
